This Privacy Policy explains what personal data bet969 collects when you register and use the platform, how that data is used and protected, and what choices you have as a registered Pakistani player regarding your own information.
The six key things to understand about how bet969 handles your data — full details in each section below.
Name, date of birth, contact details, payment information and betting activity. We collect only what's needed to run your account and process PKR transactions securely.
Account management, identity verification, PKR payment processing, fraud prevention, customer support and — where you've opted in — relevant promotional communications.
Payment processors (JazzCash, Easypaisa, Raast, banks), identity verification providers and fraud detection services. We do not sell your data to unaffiliated third parties.
SSL encryption across all platform activity and data transmission. Access to personal data is restricted to authorised staff and verified service providers only.
bet969 uses essential, functional and analytics cookies. Essential cookies are required for the platform to work. You can manage optional cookies through your browser settings.
You can request access to your data, ask for corrections, request deletion of your account and opt out of marketing at any time by contacting bet969 support.
bet969 is an online gaming and sports betting platform serving Pakistani players. When you use bet969 — whether for Sports Betting on Cricket and PSL, playing Casino games, Slots, Fish Games or accessing your VIP account — we process certain personal information to provide the service, keep your account secure and comply with our legal obligations.
This Privacy Policy explains what information we collect, why we collect it, how it is stored and shared, and what rights you have over your own data. This policy applies to all registered players on the bet969 platform and to visitors who browse the site without registering.
By creating a bet969 account and using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we process personal data, you should not register or continue using the platform.
This Privacy Policy should be read alongside the Terms and Conditions. Together they form the full agreement between you and bet969 regarding your account and use of the platform.
bet969 collects data in two main ways: information you provide directly and information generated automatically when you use the platform.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, CNIC / passport | You provide this directly |
| Contact Data | Email, phone number, address | You provide this directly |
| Financial Data | JazzCash number, bank account, card details | You provide this directly |
| Transaction Data | Deposit/withdrawal history, bet records | Generated by platform activity |
| Technical Data | IP address, device type, browser | Collected automatically |
| Usage Data | Pages visited, games played, session length | Collected automatically |
bet969 uses your personal data only for legitimate purposes related to operating the platform and managing your account. We do not use your data for purposes unrelated to the service.
All financial activity on bet969 is denominated in Pakistani Rupees (PKR). When you make a deposit or withdrawal, the relevant payment data is transmitted securely to the appropriate third-party payment processor — JazzCash, Easypaisa, Raast infrastructure, or a banking intermediary for Bank Transfer and card transactions.
bet969 does not store full payment credentials on its own servers. Mobile wallet numbers and bank account identifiers are retained in tokenised or partial form for account management and to ensure withdrawals are processed back to the correct account. Full card numbers are never stored by bet969 — card transactions are processed entirely within the payment processor's secure environment.
Transaction records — amounts, dates, payment method references and outcomes — are retained as part of your account history. These records are used for support purposes, dispute resolution and regulatory compliance.
bet969 will never ask for your full card number, PIN, JazzCash wallet PIN or bank account password through email, chat or phone. If you receive any such request claiming to be from bet969, do not provide the information and contact support immediately.
bet969 shares personal data only where necessary for the platform to operate or where legally required. We do not sell your personal data to unaffiliated third parties for their own commercial purposes.
We work with trusted third-party providers who process data on our behalf under contractual obligations to maintain appropriate security and use data only for the specified purpose. These include:
bet969 may disclose personal data to regulatory authorities, financial institutions or law enforcement agencies where required by applicable law, court order or legitimate legal process. In such cases, we disclose only the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition or asset transfer involving bet969, personal data held about registered players may be transferred to the successor entity as part of that transaction. Players would be notified of any such change prior to their data being transferred and subject to a materially different privacy policy.
bet969 retains personal data for as long as your account remains active and for a period afterwards as required for legal compliance, dispute resolution and fraud prevention purposes.
Once data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked to an individual account.
bet969 uses industry-standard security measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These measures include:
While bet969 takes security seriously, no platform can guarantee absolute security against all threats. Players can reduce their own risk significantly by using a strong, unique password for their bet969 account and not sharing login credentials with anyone.
If you believe your account has been accessed by someone else, contact the bet969 support team immediately so the account can be secured and investigated.
bet969 uses cookies and similar technologies on the platform. Cookies are small text files placed on your device that help the platform recognise you, remember your preferences and understand how the site is being used.
Required for the platform to function. These include session cookies that keep you logged in as you navigate between pages, security tokens and cookie consent records. Essential cookies cannot be disabled without breaking core platform functionality.
Remember your preferences — such as language settings or preferred Sports Betting view — so you don't have to reset them each session. Functional cookies improve convenience without affecting core functionality if disabled.
Help us understand which areas of the platform are most used, how players navigate between sections and where the experience can be improved. Analytics data is aggregated and does not identify individual players. You can opt out through your browser settings.
You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect your ability to log in and use the platform. Disabling functional or analytics cookies will not prevent you from using bet969 but may affect convenience features.
bet969 may send you marketing communications about promotions, bonuses, new games, PSL betting offers and other platform updates. We do this in two ways:
You can opt out of marketing communications at any time. The easiest way is to use the unsubscribe link in any marketing email, or to update your communication preferences in your account settings. You can also contact support to request removal from marketing lists.
Opting out of marketing does not affect service communications — you will still receive messages related to your account activity, security alerts, withdrawal confirmations and support responses.
As a registered player on bet969, you have the following rights regarding your personal data. To exercise any of these rights, contact the bet969 support team with your request and account details for verification.
You can request a copy of the personal data bet969 holds about your account, including transaction history, identity records and communication logs.
If any personal data we hold about you is inaccurate or out of date — for example, a change of address or phone number — you can request that it be corrected.
You can request deletion of your account and associated personal data. Deletion requests are processed subject to retention obligations — transaction records and compliance data may need to be retained for a minimum period after account closure.
In certain circumstances you may request that we limit how we use your data while a query or dispute is being resolved.
You can withdraw consent for marketing communications at any time without affecting your access to core account services.
bet969 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Account registration requires confirmation that the applicant is 18 or older, and age verification may be requested before account activation or withdrawal processing.
If we discover that an account has been created by a person under 18, the account will be suspended immediately, the balance forfeited and all personal data associated with the account deleted in line with this policy.
If you believe a minor has registered on the bet969 platform, please contact our support team immediately so the account can be reviewed and appropriate action taken.
bet969 reserves the right to update this Privacy Policy from time to time. When material changes are made, registered players will be notified via the platform or by email prior to the changes taking effect. The updated policy will always be available on this page with the effective date clearly stated at the top.
It is your responsibility to check this page periodically. Continued use of the bet969 platform after an updated Privacy Policy has been published constitutes acceptance of the revised terms. If you do not agree with the updated policy, you may request account closure by contacting the support team.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a privacy concern, please contact the bet969 support team:
Email: [email protected] — Available 24 hours a day, 7 days a week. Please include your registered account email address in your message so we can verify your identity and respond accurately to your request.
Data access, correction and deletion requests are typically processed within a reasonable timeframe following identity verification. If your query relates to a Responsible Gaming matter — such as a self-exclusion request — please state this clearly in your message and it will be prioritised accordingly.
What you're entitled to ask bet969 about the personal data we hold on your account.
Ask for a full copy of everything bet969 holds on your account — identity records, transaction history and communication logs.
Changed address, phone number or other contact details? Contact support and we'll update your records promptly.
Request account closure and data deletion. Some transaction records are retained to meet compliance obligations but all marketing data is removed immediately.
Unsubscribe from promotional emails and SMS through the link in any message or by updating your account communication preferences.
During an active dispute or query, request that processing of your data be limited while the matter is being reviewed and resolved.
All data rights requests are handled by the bet969 support team at [email protected] — available 24/7 for registered players.